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Frequently Asked Questions

Quick answers to common questions from our community

How do I extend my parking session?
You can extend your parking session from the Active Bookings tab in the Availlet app. Select your current session and tap Extend Time. Availability is subject to the host's maximum booking duration.
What is the Availlet cancellation policy?
Cancellation rules depend on the booking and the host's policy. You will see the applicable policy during checkout and in your booking details.
How do I verify my hosting location?
After creating a listing, follow the verification prompts in your Host dashboard. We may ask for photos, a short description, and confirmation of access instructions.
Are my payment details secure?
Yes. Payments are processed through trusted providers and we never store your full card details on our servers.

Still need help?

Our support team is available 24/7 to help you with your Alpine parking experience.