How can we help?

With Availlet, you can search for available parking near you or at your destination, reserve instantly, and pay online. After booking, you receive all the key details so you can arrive stress-free.

After a successful booking, you’ll receive the exact address and all access instructions. In the app, you can navigate directly to the spot.

Yes. You can reserve parking ahead of time and secure your spot for a specific period.

Your parking spot is reserved for the booked time window. If your arrival is significantly delayed, we recommend contacting the host via the platform.

Yes. Bookings cancelled at least 72 hours before start receive 75% back, at least 24 hours before start receive 50% back, and less than 24 hours before start receive 25% back. From the booking start onward, no refund applies.

In the rare case there’s an issue, our support team will help you as quickly as possible to resolve it or find an alternative.

If the spot is still available for your desired time, you can extend your booking. Extensions can be done conveniently in the app.

Create a host profile, add your contact details, and complete Stripe onboarding. Once your spot is approved and listed, drivers can book it online.

You need the address, photos, pricing, availability, access details, and the largest vehicle type the spot can support. Clear instructions help guests arrive without support issues.

Host earnings are calculated from settled bookings after platform fees and refunds. Payout availability depends on Stripe account status and the booking lifecycle.

Yes, but host cancellations refund the guest in full. The booking is marked as cancelled and the time slot becomes available again.

Yes. You control when your parking space is available. You can adjust availability or pause bookings whenever you need to.

The managed parking service is for larger parking areas where Availlet helps review, prepare, and operate the space as a bookable parking location. It is designed for owners who want a more supported setup than a standard self-managed listing.

A good fit is usually a larger private lot, hotel parking area, garage, or business parking space in a place with regular visitor demand. Availlet reviews access, location, quality, and expected demand before moving forward.

Use the managed parking lead form and share the location, number of spaces, access details, and photos if available. The Availlet team reviews the information and follows up if the space fits the managed service.

Yes. availlet complies with European data protection standards (GDPR). Your personal data and payment information are processed securely and are not shared with third parties.

Check that you are using the same email or sign-in provider you used to register. If the issue continues, contact support and include the email address linked to your account.

Payment is completed securely online during checkout. All transactions are encrypted and processed via our payment provider Stripe.

No. All costs are shown transparently before you complete your booking.

Approved refunds are sent back to the original payment method. Your bank or card provider may need several business days to show the refund on your statement.